Reply To: Create account check box is off
Hi. Please provide us your login details in private reply that we can help. Thanks.
View ArticleReply To: Brand Auto Scroll Does Not Work
Hi. Which auto scroll that you said? Please capture a screenshot. Make sure that you did not deactivate plugin name Roadthemes Helper. Thanks.
View ArticleReply To: GreenTech theme option does not aply
Hi. This issues could be the code problem. I will send this to our coder to check the code and will fix it for you. Thanks.
View ArticleReply To: Filters are not working on Product page
Hi. Please double check that you already import the widgets. If it already, please provide us your login details in private reply that we can check. Thanks.
View ArticleReply To: Social Icon Problem
Hi. Please go to Visual Composer -> Templates -> Footer First to add your Social Icon. Thanks.
View ArticleMobile menu does not work
Hi The mobile menu (horizontal menu) does not work on mobile versions. Attachment Capture Menu Settings. The mobile menu (horizontal menu) does not work on mobile versions. Attachment captures the...
View ArticleReply To: Mobile menu does not work
For more information attached another screenshot, thanks Attachments:You must be logged in to view attached files.
View ArticleReply To: Price on variable products
I still have not heard a response. Please advise on how to restore the price range on variable products.
View ArticleReply To: Revolution slider bundled with the theme outdated not compatible...
reply 6 days later… too long.. I found another theme and support helped me fix it in 24 hours… sorry, can you please give me a refund for the theme I bought off you I have submitted refund request...
View ArticleReply To: I would like to customize the follow in the theme
Hi. Please don’t make continuous question. It pull your topic to the top of the forum. If you did not do continuous post, it could be that your issues fixed 3 days ago(We got server problem and fixed...
View ArticleReply To: Slider Issue
Hi. I show you in the attachment the crop of the picture and the video. First picture is your original images and the image in your slider. you can see your original is the long one, but the slider...
View ArticleReply To: Problem with MENU and FOOTER
Hello, I configured menus, removed duplicated templates for header & footer, imported sample slider for blog. You can start editing website content now. Best regards
View ArticleReply To: Product Add-ons Plugin Some Product Cannot Use
Hi. Please open new topic, this topic already too long. I will close this topic. What name you want to change? I will help you. You can not add the link to the category banner right now. You need to...
View ArticleReply To: So many issues, please help
Hi. Don’t make continuous question and your topic will be answered. Thanks.
View ArticleReply To: So many issues, please help
Hi. The permission you gave me not full control. Please double check. Thanks. Attachments:You must be logged in to view attached files.
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Single Product Page Sidebar
Theme: Ruby Website URL: http://www.europeanvintagejewelry.com/ Hello, Can you please tell me how can I put the Shop sidebar on the single product page ? Thanks Samuel p.s. I have some problem with my...
View ArticleWebsite Issue
Hi there, I will continue talk about the issue here. 1. Where I can submit this price ($17.63)? Can you tell me? I cannot find it. I just find this price ($41.13). 2. It’s not a conflict, it will be...
View ArticleReply To: Impossible to install theme like demo and some problem
Hi. Have 2 way to add the media. Go to Dashboard -> Media -> Add new then go to edit the products and change the picture. Go to Dashboard -> Products click on edit the product and choose the...
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Reply To: Homepage nothing like demo after installing Theme. No header and...
Hi. I saw that your VC have been broke. IT could be that some thing conflict from the plugin. I have deactivated the plugin you install. The Home Page in English still OK, but not in German. It could...
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